Last updated: October 2026
Doctor Couch respects your privacy and protects your personal data. This Privacy Policy explains how we collect, use, store, share and protect the information of users who access this site.
By filling in a form or accepting cookies, you agree to the use of your data described in this Policy, as applicable.
Company name: AWR Administradora de Franquias LTDA
Registration: CNPJ 34.704.495/0001-51
Address: Rua Nove de Março, 820, 2º andar, Joinville/SC, CEP 89201-400, Brasil
Contact: franchising@doctorcouch.com
Data protection: contato@doutorsofa.com.br
• Name
• Email
• Phone number
• City and address (when necessary)
• Information submitted through forms
• Browsing data (IP, pages visited, time spent, browser, device)
• Cookies and similar identifiers
• Interaction data from ads and campaigns
• Respond to messages and requests
• Send quotes and information
• Provide customer support
• Improve the website and user experience
• Analyze campaigns and ads
• Run marketing and remarketing
• Fulfill legal obligations
• Prevent fraud and abuse
• Consent: non-essential cookies, personalized ads and marketing communications
• Performance of a contract or steps prior to one: responding to your request, sending quotes and providing service
• Legitimate interest: improving the website, measuring campaigns and preventing fraud and abuse
• Legal or regulatory obligation: keeping records required by law and answering authorities
We may share data with:
• The franchised unit serving your area — an independent company, which receives your request in order to respond to it
• Technology and hosting providers
• Marketing and automation tools
• Platforms such as Google and Meta
• CRM and email marketing systems
• Public authorities, when required by law
We do not sell your personal data.
We use cookies and similar technologies to ensure website functionality, improve browsing, measure performance, and display relevant ads.
You can manage cookies in your browser. Non-essential cookies depend on your consent.
We adopt technical and administrative measures to protect your data against unauthorized access, loss or improper alteration.
Contact and quote data is kept for as long as needed to handle your request and for the period required by law. Data of franchise applicants stays with the franchisor until the selection process ends: if the profile is not approved, it is deleted; if a contract is signed, it is kept for the term of the contract and for up to ten years after it ends.
This website is not intended for anyone under 18. If we learn that we collected a minor's data without a guardian's authorization, that data will be deleted.
• Confirmation of and access to your data
• Correction of data
• Anonymization or deletion
• Portability
• Information about sharing
• Withdrawal of consent
To exercise your rights, contact us by e-mail: contato@doutorsofa.com.br
We only send promotional communications by email, WhatsApp, text message or other channels with your consent, which you can withdraw at any time through the unsubscribe link or by contacting us.
Replying to your quote request is not a promotional communication.
Our website may contain external links. We are not responsible for the privacy policies of third parties.
This Policy may be updated at any time. The most recent version will always be available on this page.
If you have any questions, contact us:
contato@doutorsofa.com.br
No general data protection law is in force in this website's country. Your data is processed in Brazil by AWR Administradora de Franquias LTDA, the company responsible for this website, under Brazil's General Data Protection Law (LGPD). If you have any questions, contact us at contato@doutorsofa.com.br.